Legal notice

The Conserverie & Moutarderie Belge SA places the highest importance on the protection of your personal data. This privacy policy clearly informs you about how your data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

The data controller is La Conserverie & Moutarderie Belge SA, Eynattener Strasse 20, 4730 Raeren, Belgium.

You can contact us at the following address: cmb@moutarderie.com

Company number: BE0433.626.721

We only collect the data necessary for our activities. This may include your first and last name, email address, phone number, postal address, IP address, browsing data on the website, order history, or data related to your subscription to our newsletter. If you apply for a job, we may also collect your CV and cover letter.

Your personal data is used in the following cases:

  • To process and manage your orders and requests
  • To send you information or newsletters, if you have given your consent
  • To respond to your messages and inquiries via our contact form
  • To analyze website usage for statistical purposes
  • To manage job applications during recruitment processes

Depending on the case, processing is based on the performance of a contract, your consent, a legal obligation, or the legitimate interest of the company.

Customer data is stored for a maximum duration of 10 years.

Information received via contact forms is retained for up to 3 years after the last contact.

Newsletter subscriptions remain active until you withdraw your consent.

Job applications are archived after 24 months.

Cookies are retained for a maximum of 24 months.

We do not sell, trade, or rent your personal data to third parties.

Some data may be shared with trusted service providers (hosting, email service, carriers, etc.) only to the extent necessary for their tasks and in strict compliance with the GDPR. No transfer occurs outside the European Union without appropriate safeguards.​

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You have the following rights at any time concerning your personal data:

  • Right to access your data
  • Right to correct or delete it
  • Right to restrict or object to certain processing activities
  • Right to data portability
  • Right to withdraw your consent
  • Right to file a complaint with the Data Protection Authority (www.autoriteprotectiondonnees.be)

To exercise your rights, you can contact us at cmb@moutarderie.com or by mail at the address of our registered office.

Cookie Policy

During your browsing, cookies may be placed on your device.

We use:

  • Essential cookies necessary for the proper functioning of the website (no consent required)
  • Audience measurement cookies (e.g. Google Analytics)
  • Marketing cookies to offer you personalized content

You are free to accept or reject non-essential cookies during your first visit via the cookie banner. You can also change your preferences at any time via a link at the bottom of the page titled "Manage my cookies".

Security

We implement all appropriate technical and organizational measures to ensure the security of your data: secure hosting in Europe, restricted access to data, regular backups, use of HTTPS protocol, etc.

Modifications

We reserve the right to modify this policy at any time. Any significant updates will be announced on this page.